Institute of Modern Languages

IML Terms & Conditions

1.       Refund Policy

1.1     Course Cancellation by IML

  1. If the Institute of Modern Languages (“IML”) cancels a course, students will receive a full refund of all fees paid.

1.2     Student-Initiated Withdrawal

  1. Before Course Commencement: Students who withdraw from a course before the course commencement date will receive a full refund of all fees paid, minus a $30 administration fee.
  2. After Course Commencement: Students who withdraw from a course after the course commencement date will not be entitled to a refund of any fees paid. However, students may transfer to another IML course within fourteen (14) days after the course commencement date, subject to clause 2 below.

1.3     Exceptional Circumstances

  1. Refunds may be considered by IML, in its discretion, on a case-by-case basis for students who withdraw due to exceptional circumstances, such as serious illness or family emergency. Supporting documentation will be required.

2.       Transfer Policy

2.1     Course Transfers

  1. Provided that the request to transfer is made no later than fourteen (14) days after the original course commencement date, students may transfer to another IML course of:
    1. equal value at no additional cost; or
    2. lesser value at no additional cost, however, no refund of the difference in course fees will be provided by UQ, but the difference in course fees may be used by the student as a credit towards any future IML course that the student enrols in; or
    3. greater value, however, the student must pay the difference between course fees.
  2. Subject to 2.3(a), transfers requested more than fourteen (14) days after the course commencement date will not be permitted.

2.3     Exceptional Circumstances

  1. Transfers may be considered by IML, in its discretion, on a case-by-case basis for students who need to change courses due to exceptional circumstances, such as serious illness or family emergency. Supporting documentation will be required.

3.       General Conditions

  1. All refund and transfer requests must be submitted in writing to IML, at IML@uq.edu.au.
  2. IML reserves the right to amend this policy at any time. Any changes will be communicated to students in writing.